Privacy Policy for Kladouka.com

Effective Date: December 1, 2025

This Privacy Policy describes how Kladouka.com (“we”, “us”, or “our”) collects, uses, and shares your personal information when you use our website (https://kladouka.com) and services.

1. Information We Collect

We collect information that you provide directly to us, as well as certain data automatically when you use our site.

  • Information You Provide:
    • Account & Purchase Data: When you create an account, place an order, or contact us, we collect your name, billing/shipping address, email address, phone number, and payment information.
    • Communications: Contents of your communications with us, including support requests and product reviews.
  • Information Collected Automatically:
    • Device & Usage Data: We collect data about your device and how you interact with our site, such as your IP address, browser type, pages visited, and referring/exit pages. We use cookies and similar technologies for this purpose (see Section 3).
    • Order & Transaction Data: We collect data related to your transactions, including products purchased and order history.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, manage your account, and provide customer support.
  • To communicate with you about your orders, account, and our services.
  • To send you marketing and promotional communications (where you have consented).
  • To improve, personalize, and optimize our website, products, and customer experience.
  • To prevent fraud, enhance security, and comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences (e.g., language, cart contents).
  • Understand how our site is used and perform analytics.
  • Deliver personalized advertising (with your consent).
    You can control cookies through your browser settings. Disabling cookies may limit certain functionalities of the site.

4. Sharing Your Information

We do not sell your personal information. We share it only in the following circumstances:

  • Service Providers: With trusted third parties who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping (e.g., postal carriers), email delivery, and analytics.
  • Legal Compliance: When required by law, regulation, or legal process (e.g., a court order).
  • Business Transfers: In connection with a merger, sale of assets, financing, or acquisition of all or part of our business.
  • With Your Consent: In any other case, with your explicit permission.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., for tax, accounting, or warranty purposes).

  • Account Information: We retain while your account is active or as needed to provide services.
  • Order Information: We retain to fulfill legal and contractual obligations (e.g., warranties, tax records).
  • Marketing Data: We retain until you withdraw your consent or unsubscribe.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: Opt-out of marketing communications at any time by using the “unsubscribe” link in our emails or contacting us.
  • Restrict Processing & Object: Object to or restrict certain types of processing.
    To exercise these rights, please contact us using the details in Section 9.

7. Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.

8. Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, loss, or alteration. However, no internet transmission or electronic storage is 100% secure.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a privacy concern, please contact us at:

  • Email: artrent.llc@gmail.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate when it was last revised. We encourage you to review this page periodically.